Physical Stores
If you live in the Netherlands, you would no doubt already know where to go to get KOH. If you're passing through the Netherlands on holiday, you might want to keep these places in mind:
KOH Experience Shop (de Bijenkorf, Amsterdam)
This is KOH's flagship store and it is, at the moment, the one and only dedicated KOH store in existence. For months, there has been talk of opening new KOH shops in de Bijenkorf in other cities but to-date, none have come into fruition.
Because it is the only one around and is managed directly by KOH, the KOH Experience Shop in Amsterdam is the best place to go to for your KOH needs. There, you can get your manicure done by trained staff but more importantly, the shop has basically the entire KOH product range in its offering - nail products and bodycare products.
The KOH Experience Shop gets a facelift every few months, which is very hard to keep up with. It is on the 2nd Floor of the Dutch upmarket departmental store, de Bijenkorf. de Bijenkorf is located within walking distance (under ten minutes) from the Amsterdam Central Train Station.
KOH Experience Shop
2nd Floor, Bijenkorf Amsterdam
Dam 1
1012 Amsterdam
Update
There is now a second KOH Experience Shop and it is in de Bijenkorf in the city of Eindhoven.
de Bijenkorf
Piazza 1
5611 AE Eindhoven
To get an impression of the shop in Amsterdam and the facelifts it has had, please take a look at my previous posts featuring my personal visits to the shop in:
November 2009
January 2010
November 2010
Updated to include visit in:
October 2011
That's the Nail Polish Heaven for you. If you have the chance, do pay it a visit one day, if only to check out their Wall of Joyful Colours.
Parfumerie stores
In the Netherlands, parfumerie stores are where you would go to to buy mid-range to high-end cosmetics, including the classical brands. KOH is available in some parfumerie chains. The size of the KOH product offering at these parfumerie stores vary depending on the size and location of the stores. Some stock just a selection of KOH Colours (the nail polishes) while the bigger stores with heavier foot traffic may have the full range (though it's usually never as complete as what you'd see at the KOH Experience Shop in de Bijenkorf).
• Mooi
Mooi is a fairly new but fast expanding parfumerie chain. The stores are usually not very big. Some Mooi stores may have a wider range of KOH products than others.
• Douglas
Douglas is an old establishment and has stores all over the country. Standards and size of the KOH product offering differ from store to store. Some have only a small rack tucked away in a corner, with perhaps 20 nail polish colours (bear in mind that KOH has easily more than 120 colours in its range). Some bottles are improperly placed, like a colour from the permanent collection being put in the Limited Edition section. Sometimes, the rack and the bottles are dusty, hinting at neglect and sluggish stock movement of KOH. The big Douglas stores (usually in the city centre) tend to have better and more respectable display areas and offer a wider range of KOH products.
• ICI Paris XL
This is a very common parfumerie chain in the Netherlands. However, there is no need to go looking for KOH products there. ICI Paris no longer stocks KOH.
• Other parfumerie stores
There are many other smaller parfumeries stores that sell KOH products. It is best to view the complete list of stores in the Netherlands on the KOH website.
Updated 16 July 2012:
This information is currently not available on the new KOH website.
My previous feature:
parfumerie stores in the Netherlands.
Other Countries
KOH is also available in some countries outside the Netherlands. You can check the Store Locator section of the website:
- Belgium (Dutch website)
- Belgium (French website)
- Germany, Austria, Switzerland, Russia
Updated 16 July 2012:
This information is currently not available on the new KOH website.
KOH is sold in Italy but there is no information on the sales points yet on the website.
Online
This is perhaps more relevant to most of my international readers who are interested in procuring KOH products.
KOH Cosmetics online shop
There were shipping restrictions previously but now, it is possible to purchase KOH products online and they do ship internationally.
The following are the latest shipping rates:
Within the Netherlands - €1.50 for orders less than €15.00, free otherwise
Within Europe (outside the Netherlands) - €6.16 flat rate
Worldwide (outside Europe) - €15.00 flat rate
So, if you live in the United Kingdom, United States, Brazil or the Philippines, for example, it is actually possible to place an order for KOH nail polishes directly from their website.
However, ridiculous as it seems, KOH has unfortunately overlooked one very important issue: Not everybody understands Dutch.
Please see update below.
When you first visit the KOH website, you would be presented with different language options: English, Dutch, German, French, Spanish, Italian and Japanese. Its online shop is, guess what, located within the Dutch website. While it made sense in the early days when KOH was small and less well-known internationally, it is certainly a huge oversight on their part now that they do offer worldwide shipping. Tsk, tsk, tsk.
I wouldn't know if they are working on revamping their website but at the moment, I'm just telling you the situation as it is.
The section where you will find the online shop is called KOH For You.
Please see update below.
If you would like to place an order, I think you won't have big problems navigating the online shop. You can easily go by the product names and images and click through.
As far as I know, international customers can pay through Paypal.
I won't take you through the order process but I will give you a translation for some of the words/terms used:
bestel - place order
verder winkelen - continue shopping
naar winkelwagen - to shopping cart
wijzig - change
verwijder - remove
volgende stap - next step
terug - back
Het artikel is toegevoegd aan uw winkelwagen - The article has been added to your shopping cart
At some stage, you will be asked to fill in your information: Name, Salutation, Streetname (not house no.), House No., Postcode, City, (choose) Country, Telephone No., Email address, Notes/comment.
The country names are spelt the Dutch way but most of them are easily identifiable. For the less obvious ones, here are some to help you along:
United States -
Verenigde Staten
United Kingdom -
Groot-Brittannië
Sweden -
Zweden
You can check on Google if you're not sure. If you encounter any problems, please contact KOH directly.
Updated 21 Sept 2011
This information has been kindly provided by a reader in the US who placed an online order on the KOH website in May.
Payment is via Paypal, hence the procedure is pretty much standard once a customer logs into Paypal. After a customer has paid for the order, there is apparently no receipt or email from KOH to confirm the items ordered and the payment made. The customer would however receive the standard payment confirmation from Paypal. If you are particularly concerned about this after placing your order, I suggest writing an email to KOH Customer Service for a confirmation and to find out when the package is shipped.
An order takes approximately two weeks to reach an address in the US.
Updated 16 July 2012
Good news! The KOH website has been revamped and is now also available in the
English language.
New website:
KOH Cosmetics
Zalando Netherlands
KOH products are now also available through Zalando, which is a kind of Asos for continental Europe, I suppose. However, Zalando charges €19.95 per bottle of KOH nail polish.
If you live in the Netherlands, you would be out of your mind to order KOH nail polishes through Zalando. You are in effect overpaying by €5.00!
I don't know why they are overcharging by so much and besides, it has the most useless descriptions for the KOH nail polishes. (At time of writing) For all the KOH polishes, their names are just Red, Blue, Grey, Green, Silver, etc. The actual proper full names of the individual polishes are not given, so how does Zalando expect customers to know exactly which KOH polish they are buying? Go figure! KOH polishes also have numbers and even the numbers are not indicated by Zalando. I rest my case.
Updated: 30 May 2011
Zalando Netherlands has wisely corrected the oversight. The website now shows the appropriate names of the KOH nail polishes. They are still overcharging for these polishes though.
Website:
Zalando Nederland
Zalando France
Ditto for Zalando France. I don't know how much KOH nail polishes normally retail for in France but on the Zalando site, they retail for €19.95 per bottle. Colour descriptions are also useless.
Updated: 30 May 2011
Zalando France has also corrected the oversight. The website now shows the appropriate names of the KOH nail polishes.
Website:
Zalando France
Zalando Germany and Zalando Austria
Again, KOH nail polishes retail here for €19.95 and €19.50 per bottle respectively. However, Zalando Germany and Zalando Austria have wisely used the actual names of the polishes.
Websites:
Zalando Germany and
Zalando Austria
Updated 21 Sept 2011
Zalando UK
Zalando UK now offers beauty products on its website, which means that readers in the UK can now easily buy KOH products through Zalando UK. On this website, KOH nail polishes retail for £17.95, which is roughly the abovementioned jacked-up price of €19.95 converted to £s.
Website:
Zalando UK
Updated 29 March 2012
Douglas Parfumerie
The Douglas Parfumerie online stores in the Netherlands and Germany also carry the KOH range of products. The range shown on the Dutch website appears limited (price: €14.95) but the one for Germany seems to have a fairly wide range (€19.50).
Websites:
Douglas Netherlands and
Douglas Germany
These are the online shops that I know of that sell KOH nail polishes. There may be others that I am not aware of.
If you are familiar with KOH, you would know that every bottle of KOH nail polish has always come with an elegant case that looks like an oversized lipstick case. As far as I know, they still supply the cases. The design varies from season to season.
In the past, I have heard of instances where ladies were not given the accompanying KOH case with their purchase of KOH nail polish. This happened to customers who were probably new to the brand and didn't know about the cases and it usually happens in smaller parfumerie stores. I don't know if the ignorance of the sales staff is real or feigned. I've experienced this myself - twice - at different smaller parfumerie stores and I had to remind them about the case. This however has never happened at the KOH Experience Shop - the staff know what they are doing.
I've also noticed that the smaller parfumerie stores may not always have the cases with the very latest designs. You may or may not mind getting one from a couple of seasons before.